trimrx vs DirectMeds: Budget GLP-1 Providers Head-to-Head

The tracking date moved twice and the...

“The tracking date moved twice and the box came three days late, and the cold packs were warm to the touch when I finally opened it.”

The medication was not working for me

“The medication was not working for me, so I canceled my prescription but I am still receiving text and emails from Affirm saying they have not received cancellation from trim rx and is trying to continue charging me each month.”

The price runs a little high

“The price runs a little high, but if the quality holds I don't mind paying it. Delivery has been great every time and the whole thing is easy to follow. So far it's going well. The only frustrating part is those weeks where the scale just sits, though I knew that would happen.”

Unreliable! Potentially crooks!

“The onboarding process was fine, telehealth etc. They processed my order AND full payment very quickly. I signed up for a 6-month plan which delivers in two deliveries. First upon approval and second 3 months later. I've not received the second order; which I already paid for, and it's over 30 days late. They do not respond on their website chat or answer the phone when called. I've been trying to contact someone for 10 days. I finally ended up disputing with my CC company.”

Whoever was helping me answered my...

“Whoever was helping me answered my questions and followed up after, and communication has been solid the whole way. My one gripe is it was supposed to arrive in 48 hours and it actually took 5 days.”

This is my first order with TrimRX

“This is my first order with TrimRX. I've not even received the order and I'm already having problems. The RX that was sent to my patient portal was not even me. I tried to reach out via chat....nothing. Email? No response. The phone call was automated and someone should be reaching out to me soon. I've yet to hear back. Email codes are not being received by me and the charge on my next bill is double what they'd told me initially. $399 for a month of Tirzepatide? I could purchase Mounjaro for less. In the meantime....rx has been shipped out without anyone contacting me about the incorrect rx information. Very very dissatisfied and will not be ordering from them again. Too much of a hassle.”

Priced fairly and easy to use

“Priced fairly and easy to use”

Screening was more thorough than I...

“Screening was more thorough than I expected and the communication has not dropped off since. Two other places went quiet right after payment.”

The company I used before charged me...

“The company I used before charged me every month and never sent anything. Then a separate shipper billed me again for a package that never showed up. I'm still chasing that money and I've mostly given up on it. What's different this time is how many emails TrimRx sends without me asking. Order confirmed, prescription written, label created, out for delivery, four messages in five days.”

Support replies fast and nothing felt...

“Support replies fast and nothing felt rushed, super”

The box is labeled plainly

“The box is labeled plainly, nothing that gives it away on the porch, thanks!!”

My old provider was charging me close...

“My old provider was charging me close to double this!”

Communication has been the strong point

“Communication has been the strong point”

The intake was clear

“The intake was clear, I never had to guess at a question, and getting from submitted to approved took no time at all.”

Clear pricing

“Clear pricing, no hand holding needed.”

Shipping runs two or three days and the...

“Shipping runs two or three days and the box arrives cold.”

I started my weight loss journey on May 1st

“I started my weight loss journey on May 1st. I have lost 41 lbs. It's more than just the weight loss. The things you used to think were fun like gambling, drinking, and smoking no longer are rewarding. Spending time with my grandson now - that's a good time. My mental clarity has so improved. My high blood pressure is gone. I'm happier than I've been in years. The Trizepatide with B12 from TrimRx really works! I've still got another 50 lbs to go. If you're skeptical about GLP-1s, don't be.”

I opened the first box yesterday

“I opened the first box yesterday, everything was there and properly sealed. A good start.”

Excellent customer service

“Cynthia reached out not long after I had gone through the online process. She was very kind and helpful and understanding that I was looking to find the best support and costs for my weightloss. Ultimately I decided to fight my Dr, but for those that need good support along the way you cant go wrong using Trim Rx.”

Just took my 3rd injection

“Just took my 3rd injection. Down 4 pounds so far, it's been a good experience.”

Payment went through without any problems

“Payment went through without any problems and the box arrived exactly when they promised. Everything correct.”

They got back to me the same day

“I had a question and they got back to me the same day. Friendly and to the point.”

The provider went through my health history

“The provider went through my health history before approving the prescription. I didn't feel rushed through it.”

TrimRX is a good deal

“I have to say that using TrimRx was the best decision I have made it a long time. I'm down 35 pounds since May 1st. I think the compounded B12 with Trizepatide does something really great for you. I feel better than I have in years. You'll be happy you did it trust me.”

Excellent customer service

“Cynthia reached out not long after I had gone through the online process. She was very kind and helpful and understanding that I was looking to find the best support and costs for my weightloss. For those that need good support along the way you cant go wrong using Trim Rx.”

Thanks to all the help I received

“Thanks to all the help I rec'd from both Chelsea King and Matthew Jakins. Both were very professional, helpful, organized, leading me through all the necessary steps involved in this process. If medication is as helpful as these 2 employees it is a win win situation. I can't believe how patient and kind these 2 individuals were in helping with all the questions and confusion there was on my part ! Thank you again Chelsea and Matthew !!!!”

The rep was courteous and kind

“The rep was courteous and kind. She addressed my problem and promptly took care of the issue. I believe it was Madison.”

Happy Customer

“Chelsea King helped me. She was fast took time to listen.”

Customer service

“Prompt service”

Signup process was straight forward

“Signup process was straight forward and easy to navigate. Communication via text and email was almost too much, but nice to have for a new customer”

I have had a few issues with this company

“I have had a few issues with this company but they came through for me and Im doing really well on my meds. Looking forward to the next few months with them. Reasonable prices as well”

I had an order placed since Sep 4th

“I had an order placed since Sep 4th. It did not actually ship until I had called 3 times. It just said "Label Created". The order was damaged in transit and the contents discarded. When I went online to the chat, the AI kept saying the order was delivered. I had to call in and get things straightened out. Now I am waiting for the replacement order to ship.”

Belinda was very good

“Belinda was very good. Answered all my questions very efficiently”

In speaking to your reps I found them very polite and helpful

“In speaking to your reps I found them very polite and helpful. I appreciated all the help. However, the doc was not very helpful. I couldn't access his message. However, I did get a message that my meds were on the way. Since I am not good at accessing my account, it is probably my fault. I would prefer to speak to your reps rather than go through an on line account.”

My first bottle of NAD that I received

“My first bottle of NAD that I received was 50 mg. I was to take 20 units Monday through Friday. I only had enough medication for two weeks. I then called and requested an increase to 1000 mg of NAD and I am waiting for it to be delivered. I want to be sure that I will receive enough for 30 days. My first batch was only enough supply for two weeks and I was sent no syringes. Are you going to make up for the shortage?”

A great personnel

“A great personnel, you have answering the phone and following up. Plus its a wonderful product”

Chelsea King was the best customer service representative

“Chelsea King was the best customer service representative. She was smart, friendly and helpful. I would definitely recommend her!”

I spoke with two of your agents

“I spoke with two of your agents and they were extremely helpful. First I spoke with Summer who was delightful and professional. Then I spoke with Leon, who helped me with an order I was having difficulty with. I was extremely pleased with their friendly professionalism and knowledge of the product.”