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ro Reviews

Simple Online Weight Loss Care

Last updated: Sep 2, 2026

9.8/10Exceptional - our rating
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The bottom line

ro delivers a polished and reliable telehealth weight loss experience. Their established reputation, integrated pharmacy, and licensed providers make it a solid choice for anyone looking for straightforward medical weight loss care online.

ro is one of the most recognized names in telehealth, serving millions of patients across multiple health categories. Their weight loss program offers GLP-1 medications like semaglutide and tirzepatide through a streamlined online process with board-certified providers.

Is ro safe? Is it the right choice for your weight loss goals?

Here's our complete, honest review of ro's weight loss program in 2026.

ro logo

ro reviews on

Trustpilot
(6,690 reviews)
Sep 24, 2026

Exceptional in every respect!!!

“Exceptional in every respect!!!”

S

Steve P.

US

Sep 21, 2026

So far, so good!

“So far, so good! Can't wait to receive my first order!”

M

Marsha W.

US

Sep 21, 2026

Good but lack personal support

“I'd like to be able to chat directly with someone. All I can find are FAQ with responses.”

L

Lisa R.

US

Sep 21, 2026

I had to choose a medication without...

“I had to choose a medication without any guidance from a physician. I thought I would receive some input before my medication was ordered, but I was charged before I even talked to a physician about possible side effects/benefits.”

T

Tracy

US

Sep 22, 2026

I wish you had a phone # for better...

“I wish you had a phone # for better communication.”

E

Elizabeth M.

US

Sep 22, 2026

The process was relatively easy and the...

“The process was relatively easy and the site seems legitimate. But the pricing is dicey - I already saw a second charge for some kind of subscription in addition to the monthly charge! I find that very questionable and now I'm seeing reviews that the billing process is not consistent. I'm not thrilled.”

J

Janet C.

US

Sep 22, 2026

Received the smallest dosage of GLP-1...

“Received the smallest dosage of GLP-1 amongst my many, many friends who started this program. Half of what the rest received from other platforms.”

S

Shane D.

US

Sep 22, 2026

Needed to contact Ro by phone to...

“Needed to contact Ro by phone to expedite delivery. Impossible! Video call with MD a mere short formality. Messages returned in 2-3 business days.”

G

Gary G.

US

Sep 22, 2026

My delivery was delayed for 4 days

“My delivery was delayed for 4 days. When I received it all of the ice packs were totally melted into liquid. The temperature of the box was 60 degrees inside. The first response I received, after I notified them of my delivery, was to not use the medication and that they would review the problem. Now I have been getting emails saying "your medication has been delivered" and I have not had any further information as to whether I should use it or not. Very frustrating and poor customer service”

J

John

US

Sep 21, 2026

I am still waiting for shipping...

“I am still waiting for shipping verification.”

R

Robyn M.

US

Sep 20, 2026

Would be nice to know the possible fee...

“Would be nice to know the possible fee for medication before paying the $39.”

S

Shelly

US

Sep 19, 2026

I didn't understand that $39 initial...

“I didn't understand that $39 initial fee was for consultation and not the medicine. Needs to be clearer about what the cost was for”

N

Norma P.

US

Sep 22, 2026

Applying for RO was quick and easy

“Applying for RO was quick and easy. I got a response within an hour! I have had a follow up from a doctor who explained the process, the medication and usage. Also, it is very comforting to know that there are professionals available should there be questions.”

C

Carol

US

Sep 22, 2026

My new experience with GLP-1 w/ro

“My experience with ro was great, just as if I was in with my primary care physician. They asked all necessary questions about my health and meds I take daily, so I'm confident in my experience. Thanks ro”

M

Marsha

US

Sep 22, 2026

Pleasantly surprised

“The whole process was so quick and easy. I was pleasantly surprised.”

T

Tony L.

US

Sep 16, 2026

They are easy to take

“They are easy to take and so far I haven't had any side effects.”

J

Joan M.

US

Sep 22, 2026

They are good to answer questions...

“They are good to answer questions quickly and not leave you hanging.”

J

James C.

US

Aug 23, 2026

New to GLP1

“Easy on-line application process. Quick response & approval. Good communications. Pricing for 12 month membership a bit high, but competitive.”

T

TKW

US

Aug 21, 2026

It was easy to answer the questions

“It was easy to answer the questions & qualify for the medication. I've been overwhelmed with texts and would prefer e-mails, so I can print important info.”

M

Margaret B.

US

Very easy process!

“Very easy process!”

J

Jessica P.

US

All has been convenient and affordable

“All has been convenient and affordable so far.”

l

laura T.

US

The meeting with the NP was on time

“The meeting with the NP was on time. She was very thorough and I could understand her language.”

R

Rebecca K.

US

It was really easy to sign up

“It was really easy to sign up and I got answers right away. I'm waiting for my order to arrive. Can't wait!! Thank you”

T

Teresa

US

Key Features

  • Licensed providers review every treatment plan
  • Semaglutide and tirzepatide options available
  • Medication options tailored to your goals
  • Convenient online follow-ups and support
  • Established telehealth platform with millions served
  • Fast home delivery nationwide

Treatment Options

  • Compounded semaglutide
  • Brand-name GLP-1 medications
  • Metabolic support supplements
  • Provider-guided treatment adjustments

Pricing

ro offers competitive monthly pricing for their weight loss program. Plans include medication, medical consultations, and home delivery.

Pricing varies depending on the medication prescribed and the specific plan selected. ro is generally priced competitively with other established telehealth providers. No long-term contracts are required, and you can cancel anytime.

What we verified

Checked September 2026

Every line below was checked against ro's own published pricing and plan information - not copied from other review sites. When we can't verify something, we leave it out rather than guess.

Membership
$39 first month, then $74-149/month ($74 on a 12-month prepaid plan)
Medication cost
Priced separately from membership - e.g. Wegovy pill $149 first month (then $299); Zepbound KwikPen from $299 first month
Trustpilot record
3.9 across 6,690 reviews

Pros

  • Well-established, trusted telehealth brand
  • Board-certified providers managing all prescriptions
  • Multiple medication options including semaglutide and tirzepatide
  • Streamlined user experience and fast enrollment
  • Reliable home delivery nationwide
  • No long-term commitment required

Cons

  • Limited to telehealth - no in-person options
  • Wait times can vary during peak periods
  • Not available in all states

Interested in ro?

Visit their site to check eligibility and current pricing.

Visit ro

Who It's Best For

  • People who value a well-known, established telehealth brand
  • Those who want a streamlined, no-frills weight loss experience
  • Patients looking for both semaglutide and tirzepatide options
  • Anyone who prefers a trusted platform with a large patient base

What Reddit says about ro

Reddit's recent Ro threads are unusually rich in real numbers - starting weights, pounds lost, and what people actually pay. Excerpts from the real public comments:

r/u/Opposite_You3133·5mo ago

“I used Ro for 3 months and dropped 25 lbs. (sw: 180lbs) I personally had a great experience with Ro and they were seamless throughout the whole process.”

“The pricing ended up being the deciding factor for me after those few months, I started with another provider and lost another 30 lbs... my other provider has been great and no shipping issues.”

11
r/u/Upstairs_Procedure33·5mo ago

“I have been a member of Ro since Jan 2024, and I am loyal because they delivered what was promised and paid for. I've lost 50-60 lbs. I get my Wegovy shots through insurance and Walgreens.”

1
r/u/Thick_Ad_2011·5mo ago

“I've been on Ro for 3 months and have lost 22 pounds! Extremely happy!”

r/u/PrestigiousRest7476·5mo ago

“I have been on Zepbound 2.5mg vials for two months. I've lost 1 pound. Just one... I'm taking my first 5mg dose today. Hopefully, things will start changing for me soon. It's been expensive and frustrating.”

1
r/u/KitchenYam8596·4mo ago

“My insurance no longer covers and I had a friend who has great success with Ro!... Could someone explain the cost breakdown to me? It's somewhat confusing.”

1

The takeaway: The results stories are real and substantial - 22 to 60 pounds across the positive accounts - and the service itself draws little criticism. The recurring friction is exactly what Ro's own pricing pages show: the membership-plus-medication cost structure. One highly upvoted commenter left specifically over price after a great experience, and another calls the cost breakdown "somewhat confusing." If brand-name medication through insurance works for you, Ro's model shines; paying cash, the math deserves a hard look first.

Excerpts from public Reddit posts, lightly trimmed; vote and comment counts shown as captured at the time of review. Reddit is a trademark of Reddit, Inc. and is not affiliated with this site.

Final Verdict

ro delivers a polished and reliable telehealth weight loss experience. Their established reputation, integrated pharmacy, and licensed providers make it a solid choice for anyone looking for straightforward medical weight loss care online.

Visit ro

ro Review: FAQs

Is ro legit?

ro is one of the most recognized names in telehealth, serving millions of patients across multiple health categories. Their weight loss program offers GLP-1 medications like semaglutide and tirzepatide through a streamlined online process with board-certified providers. Is ro safe? Is it the right choice for your weight loss goals? Here's our complete, honest review of ro's weight loss program in 2026.

How much does ro cost?

ro offers competitive monthly pricing for their weight loss program. Plans include medication, medical consultations, and home delivery. Pricing varies depending on the medication prescribed and the specific plan selected. ro is generally priced competitively with other established telehealth providers. No long-term contracts are required, and you can cancel anytime.

What treatments does ro offer?

ro offers Compounded semaglutide, Brand-name GLP-1 medications, Metabolic support supplements, Provider-guided treatment adjustments.

Who is ro best for?

ro is best for People who value a well-known, established telehealth brand; Those who want a streamlined, no-frills weight loss experience; Patients looking for both semaglutide and tirzepatide options; Anyone who prefers a trusted platform with a large patient base.

Is ro worth it?

ro delivers a polished and reliable telehealth weight loss experience. Their established reputation, integrated pharmacy, and licensed providers make it a solid choice for anyone looking for straightforward medical weight loss care online.

Not sure if ro is right for you?

Take our free quiz and get a personalized provider recommendation.

Find Your Match

Sources & methodology

We built this review of ro from the provider'sown published pricing, plans and policies, cross-checked against regulatory and peer-reviewed medical references, and read alongside real customer feedback. Prices and plan details were verified against the provider's published information; we do not take providers' word for their own claims without checking.

Provider information

Pricing, plans, shipping and policies, checked against each provider's own site.

  • ro - pricing, plans & policies as published on its own site

Provider data checked September 2026

Customer & community feedback

Third-party signals shown on this page and in our full reviews: verified Trustpilot ratings, public Reddit discussions, and independent YouTube reviews. We report what these sources say - we never fold their ratings into our own scores.

Medical & regulatory references

  1. 1.Once-Weekly Semaglutide in Adults with Overweight or Obesity (STEP 1 trial) - New England Journal of Medicine, 2021
  2. 2.Tirzepatide Once Weekly for the Treatment of Obesity (SURMOUNT-1 trial) - New England Journal of Medicine, 2022
  3. 3.FDA Approves New Drug Treatment for Chronic Weight Management (semaglutide / Wegovy) - U.S. Food & Drug Administration, 2021
  4. 4.FDA Approves New Medication for Chronic Weight Management (tirzepatide / Zepbound) - U.S. Food & Drug Administration, 2023
  5. 5.FDA's Concerns with Unapproved GLP-1 Drugs Used for Weight Loss - U.S. Food & Drug Administration
  6. 6.Human Drug Compounding (503A pharmacy standards) - U.S. Food & Drug Administration
  7. 7.Semaglutide Injection - drug information - MedlinePlus, U.S. National Library of Medicine (NIH)

Last reviewed September 2026. We revisit comparisons when providers change their pricing or policies. This page is information only and is not medical advice - always consult a licensed clinician before starting treatment.

Sources & medical references

Treatment facts on this page are grounded in regulatory guidance and peer-reviewed research. Pricing and plan details come from each provider's published information. This content is for information only and is not medical advice - always consult a licensed clinician before starting treatment.

  1. 1.Once-Weekly Semaglutide in Adults with Overweight or Obesity (STEP 1 trial) - New England Journal of Medicine, 2021
  2. 2.Tirzepatide Once Weekly for the Treatment of Obesity (SURMOUNT-1 trial) - New England Journal of Medicine, 2022
  3. 3.FDA Approves New Drug Treatment for Chronic Weight Management (semaglutide / Wegovy) - U.S. Food & Drug Administration, 2021
  4. 4.FDA Approves New Medication for Chronic Weight Management (tirzepatide / Zepbound) - U.S. Food & Drug Administration, 2023
  5. 5.FDA's Concerns with Unapproved GLP-1 Drugs Used for Weight Loss - U.S. Food & Drug Administration
  6. 6.Human Drug Compounding (503A pharmacy standards) - U.S. Food & Drug Administration
  7. 7.Semaglutide Injection - drug information - MedlinePlus, U.S. National Library of Medicine (NIH)